Sometime over the past weekend my Skype account, which I’ve had for eight-plus years, got suspended. Something about someone maybe accessing it in an unauthorized manner. Not that this didn’t happen…I had a weak password on the account…but my guess is that I simply signed on from a different IP and that somehow set off all kinds of alarms. I’ll probably never know since, unlike GMail, Skype doesn’t appear to make that kind of information available to its account-holders.

Anyway, I got my Skype account back, but the interaction I had with Skype customer service was less than straightforward.

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I’m not sure if there’s an API for this, but having the ability to hover over Skype in your taskbar and update your status from there is nifty, and a good use for what’s normaly a rather read-only medium.